Best Practices for Managers

Measures of overall Effectiveness, Efficiency, and Value

Rate yourself in the following areas using these criteria:

Little:  You have little experience, limited training.
Some:  You know skills, but don't always practice them.
Skilled:  You use strategies because it makes sense to do this.
Expert:  You are exceptional.


General Skills:

1.  Technical-functional skills:  Understands overall operations, roles, tools used, reports requirements and procedures of the company, industry, or current endeavor.

2.  Managerial skills:  has good HR skills for organizing work, prioritizing, scheduling, tracking workflow, and analyzing overall performance.

3.  Interpersonal skills:  skills essential in working with others in positive productive ways.

Practice Skills:

Practice #1 - Goal setting and getting results from others.

Practice #2 - Clear and effective formal two-way communication skills (oral, writing, electronic).

Practice #3 - Facilitative Leadership (makes problem solving easier, or more effective.

Practice #4 - Runs meetings efficiently or participates well in meetings.

Practice #5 - Gives and Receives Feedback well.

Practice #6 - Promoting Teamwork and Team Accountability (follow through).

Practice #7 - Control of Time and Key Details (monitoring workflow).

Practice #8 - Prioritization of competing priorities and requirements.

Practice #9 - Motivating others using different methods (links to interpersonal skill sets).

Practice #10 - Cheerfulness and Support:  Appropriate humor.

Practice #11 - Integrating efforts on complex projects (cross organizational skills).

Practice #12 - Resolving conflicts quickly.

Practice #13 - Building Trust and maintaining commitments.

Practice #14 - Mentoring Others (Succession Planning).

Practice #15 - Working with outside entities or partners well.

Practice #16 - Making intelligent decisions using the proper strategy.

Practice #17 - Controlling emotional reactivity to events.

After you have taken this assessment, discuss your development with your manager.