Michele Jackman is in high demand with all types of organizations trying to“get things done right, in the right way, right from the start".
Today, her work focuses upon relationship management in banking, scientific, technological, and health service organizations, as well as in government, non-profit sectors and educational institutions.
Author, Executive, HR Professional, Speaker, Motivator, Facilitator, Corporate Coach, and Adjunct Faculty Member , conducting Star Team Institutes and High5Teams which provide strategies for organizational improvement, conflict resolution, talent management, and customer relations. Focused bios are also available for:
Governmental entities Health and Hospitality Non-profit organizations Educational institutions
To request an expanded biography, please email michele@mjackman.com or use the contact us form.
In addition to interactive conference presentations and motivational keynotes, she also provides facilitation for senior management retreats, consults on team design, and provides team “tune-ups” for every type of organization.
PUBLICATIONS
Michele was the co-author of Star Teams, Key Players published in 1991, which was a Fortune Book Club, and Book of the Month Club selection. Mrs. Jackman is also known internationally for her “Workplace Inspirational Humor Policies” which have been published widely, including in the New York Times. She is a frequent contributor to the UCSC project management blog site, and has contributed to the IEEE journal. Mrs. Jackman has authored a number of taped presentations from conferences and published training materials from courses developed. She has future books soon to be published, including Vegetarian Meetings: Meet Less, Get More Done, and Highway to Whoopee! (the High5 Solution).(Return to top)
TEACHING
Michele Jackman teaches Business, Engineering Management, and Personal Development courses for certificate programs in the Silicon Valley that serve Government entities as well as corporations. She taught Organizational Psychology at UCSB for three years on campus and was nominated for "Instructor of the Year in 1984". In 1992, she was selected “Business Personality of the Year” by the Business Journal acknowledging her contribution to management education and business development. She currently teaches a number of courses at various UC Extensions on Leadership, Quality Assurance, Project Management, Talent Development and currently focuses on "Multi-Generational challenges". (Return to top)
REPUTATION
Her clients consistently describe her as an "inspirational coach" for those facing serious life challenges and coping with stress. For over 35 years, Michele Jackman has been practicing, teaching, and advocating dynamic leadership and "team based" management practices which result in increased quality, financial performance, and high morale. Her client list includes governmental entities and organizations large and small, many who have stayed aloft on the Fortune 500, and also the “less fortunate 5000". (Return to top)
GOVERNMENTAL EXPERIENCE
She is “an Experienced Executive And Manager” with international experience, and in addition to running a successful business. Michele Jackman was a manager in key governmental positions, with a distinguished record of results and performance. She received the highest US Army Service Award, the “Civilian Service Medal” the top performance award in a series of awards for her innovative programs in Social Policy (EEO, Federal Women's Programs, and Leadership) from the US Army, Europe in l977.While serving as a civilian staff consultant for the Department of Defense in the Leadership Division, she assisted in the development of several leadership and social policies. During her tenure at the Pentagon in she worked on management issues and served on various Federal Interagency committees and Federal Health and Personnel Policy committees. She currrently teaches management and quality improvement courses for various military organizations. One of her projects was as the technical advisor on the Department of Defense Senior Executive Environmental Leadership Course, launched in l994. (Return to top)
Other Awards
Michele is also listed in Who's Who in the World, and Who's Who in Finance and Industry. (Return to top)
Educational & Teaching History
B.A. Political Science and Social Policy – UC Davis
M.S.W. Clinical work in Addictions, plus Organizational Group Dynamics – Catholic University, Washington D.C.
M.A. Human Relations Management /Organizational Development – University of Oklahoma
Taught Organizational Psychology at UC Santa Barbara from l983-l986
For over 10 years (1981-1991), taught a ten course series on Supervision and Management for UCSB Extension before traveling globally
Currently teaches and designs courses in management, human resources, and training certificate programs for UC extensions
Active member of the Society for Human Resources Management and the American Society of Training and Development and other professional consulting networks (Return to top)
Testimonials
“Your presentation at our user conference last week was, in a word, outstanding. You put the group at ease from the very beginning, and they loved you for making them feel special and understood. It was so much fun to hear several audience members rehashing your points at the breaks - - always an excellent sign that the speaker has made her ideas memorable and useful. I don’t know how we could have navigated through the rest of our conference agenda . . . Your name will be on the tip of my tongue every time the subject of team building, motivation and quality management comes up around here.” President, QEI Design and Training Associates
"Very informative, exciting delivery of materials and tools covered . . . I know where to begin when I get back to my team." Program Manager, High Technology Company
"We are re-inspired and look forward to applying these tools we learned and tested. You have a clear sense of "governmental life" and adapted the concepts well to our setting. It really helps to know how these ideas work in government too!" Governmental Department Head
"Michele Jackman is one of the most responsive speakers I have ever experienced. She goes the extra mile to make sure people comprehend the material and get questions answered. It was a great investment of time and resources!"
Quality Manager"Michele Jackman has been advising us for several years and provides highly insightful and practical updates on current management issues and tools." President, Software Publishing Company
After a major reorganization:
"Thank you for helping us turn around a difficult situation. We never believed that the post-merger integration of staff could flow so smoothly." Technology CEO"Michele Jackman is very clever! I could take the seminar over and over and still get fresh perspectives and insights. That presentation is never outdated. " Line Manager in reference to the "Whoopee!"-- Humor Seminar (Return to top)
Note: References are available upon request.
Client List (partial)
Michele Jackman’s projects have included meeting management courses, project management courses, motivational seminars, company revitalization programs, conference keynotes, endnotes to hundreds of groups, with many repeat engagements.
Technology Programs:
Cisco Systems, AT&T, Inc.Hewlett-Packard, OracleImprise (Borland), Watkins Johnson SEGAstex, Sun Microsystems “MBA” Program, Siemens Creative Labs , GTE Information Systems, QAD, Inc., 3M Corporation, TCI Communications, Raytheon Systems Co., QEI Design & Training Associates, Ericsson, SCO (Santa Cruz Operations)
Health:
Blue Shield Blue Cross, Gennentech, Prudential Insurance and Healthcare, Johnson and Johnson, Mayo Clinical Labs, California Medical Review Board, Merck Pharmaceuticals, Hall/ Zimmer Medical Appliances, Medtronics Corporation, American Medical Association, HYSEC (Genetic Engineering), Mercer Financial Advisors
Sales & Service Groups:
American Hospitality and Hotel Association, The Monterey Plaza Hotel and Spa, American Women in Radio/ Television, The Coastal Properties Inc. (Carmel), Star Radio, VIACOM International, Inc., Kinko's ConferencesBanking:
American Institute of Banking (AIB), Wells Fargo, Mid-State Bank, Silicon Valley Bank, Santa Barbara Bank & Trust, California Correspondent Banker’s Retreat, First Republic Bank
Others Seminars And Presentations: (partial list demonstrating versatility and specialized tailoring)
American Society for Quality Assurance
International Association of Systems Engineers
San Jose Mercury News Annual Human Resources Conference
Deckers Corporation - Worldwide Sales Conference
CLI Video National Sales Conference
Hall Surgical Sales Conference
Kinko’s Corporation/Federal Express- Several conferences
Prudential Insurance - Several conferences
UC Association of Business Officers
California Association of Coroners and Public Conservators
City Clerks Association
County Clerks Association
International Conference on the Transformation of the Soul in Corporate America
Non-profit Sector:
Rivers Conservancy
Channel Islands Foundation
Young Presidents’ Organization
State of California, Governor Resources Agency, State Parks, DMV, CalPERS
Various school districts and educational organizations
State Head Start Programs
Employment Development Department
California State Parks Training Center
Channel Islands Foundation
Kern County Human Services Conference
Association of County Governments (California)
Several women’s leadership conferences throughout the country
ARCO conference for Corporate Volunteers
National Volunteers Association
Government:Over 100 City, County, State, and Federal organizations have benefited and utilized Michele Jackman’s training, including management development programs and “Train The Trainer” courses on a regular basis, or as part of their "employee universities". (Return to top)